IT & Business Support Services (Scope-Based)
BEND offers scoped IT support services to assist businesses with common technology needs. While we are not an MSP or managed IT provider, our team helps clients address specific challenges through tailored digital support solutions.
Our team of IT professionals uses industry technology and proven methods to provide strong IT solutions customized for your digital marketing business. Services described on this page are offered based on scope and agreement. BEND Advisory Group does not assume ongoing management responsibilities unless clearly outlined in a signed engagement document. This page is for informational purposes only.
Why Choose BEND?
Working without a reliable IT infrastructure can hinder your business’ growth and success. Our team of professionals will work closely with you to understand your unique needs and tailor IT solutions that align with your goals.
Cutting-Edge Technology
As a business, you understand the necessity of staying current with technology. Yet, researching and implementing new technologies is often time-consuming and costly. This is where BEND excels. Our team consistently tracks the latest IT advancements to offer cutting-edge solutions to our clients.
Partnering with us allows businesses to save time and resources otherwise spent on technology updates. Outdated or inefficient IT systems can harm performance and security, affecting a company’s reputation and bottom line. With BEND's expertise and use of advanced technology, businesses can ensure smooth operations and a secure digital presence.
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Customized Solutions
Having a one-size-fits-all approach to IT solutions can often be ineffective for companies, as every business has its own unique needs and goals. BEND understands this and offers customized solutions tailored specifically for each client. Our team takes the time to understand your business and its specific requirements, allowing us to create personalized IT solutions that align with your objectives.
This personalized approach not only ensures that businesses have a more efficient and effective IT system in place, but it also allows them to focus on their core competencies without worrying about technology-related issues. This results in increased productivity, reduced downtime, and improved overall performance for the company.
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Collaborative Partnership
Making significant changes to a company's IT infrastructure can be overwhelming, especially for businesses that do not have an in-house IT team. BEND recognizes the importance of collaboration and partnership when it comes to implementing new technology and offers a collaborative approach with our clients.
Our team works closely with businesses to understand their current systems, identify areas for improvement, and implement solutions together. This ensures that businesses are actively involved in the process and have a thorough understanding of their IT systems. We also provide ongoing support and maintenance to ensure that any arising issues are addressed promptly.
Read moreBy leveraging analytics, we can continuously optimize your email strategy and ensure you deliver the most relevant and impactful content to your audience. We aim to help you achieve the highest return on investment from your email marketing efforts.
Services We Offer
Partnering with BEND means access to a wide range of IT services tailored to your business. These services are offered as standalone or project-based solutions and are not automatically included with other digital marketing or website services.
Cybersecurity: Defending Against Cyber Threats with Strong Security Measures
BEND offers cybersecurity support depending on the project scope. This may include assisting with network security, providing basic encryption guidance, and identifying areas of potential risk. We do not guarantee protection from all threats or assume responsibility for infrastructure outside the outlined scope.
Computer Management: Streamlining IT Infrastructure for Optimal Performance
Managing IT infrastructure can be challenging and can distract from your core business activities. At BEND, we offer a comprehensive solution with our efficient computer management services. Depending on the agreed scope of services, our team supports key areas of IT management such as procurement, installation, configuration, and routine maintenance.
Help Desk Support: Minimizing Disruptions with Expert Assistance
Technical issues can occur unexpectedly, disrupting workflow and reducing productivity. At BEND, we understand the need for seamless operations. That's why we offer responsive help desk support to quickly and efficiently resolve IT problems. Our skilled support team is ready to assist with any technical issues, ensuring minimal downtime and smooth operations. Help desk services are offered on a per-project or scheduled-support basis. Ongoing availability is determined by service tier and agreement terms.
With BEND's help desk support, you can count on timely assistance that addresses immediate concerns and provides proactive solutions to prevent future issues. Support availability depends on the selected service plan. For clients with extended support packages, we offer responsive assistance tailored to their needs.
Cloud Services: Maximizing Scalability and Accessibility
As businesses grow, the need for scalable and accessible IT solutions becomes essential. BEND helps you utilize cloud computing to boost scalability, accessibility, and cost-efficiency. Our cloud services include migration, integration, and ongoing management, allowing you to maximize the benefits of the cloud. Migration assistance and configuration are performed in collaboration with the client’s in-house or external IT teams when applicable. We do not assume full control of third-party services unless specified.
Our expert team guides you through a smooth transition to the cloud, ensuring your IT infrastructure is optimized for performance and reliability. With continuous monitoring and optimization, we ensure your cloud setup can adapt and scale to meet your business needs.
Network Infrastructure: Ensuring Reliable Connectivity and Security
A reliable network infrastructure is crucial for your digital marketing and business operations. In today's fast-paced world, downtime and security breaches are not an option. BEND tackles network design and implementation with a focus on seamless connectivity, optimal performance, and robust security. Our approach ensures your network can handle modern business demands, from high-speed data transfers to secure communications.
Our expert team designs, implements, and manages a network tailored to your unique needs. We conduct thorough assessments to understand your requirements and use the latest technologies and best practices to build a network that grows with your business. With BEND, your network will support your operations reliably, allowing you to focus on your core business without connectivity worries.
Data Backup and Recovery: Safeguarding Critical Data Against Loss
Data loss or corruption can have catastrophic consequences for any business, leading to significant financial losses, reputational damage, and operational disruptions. BEND’s backup and recovery services are designed to help reduce the risk of data loss and support business continuity in the event of an incident. Backup and recovery support is provided only within the scope of services selected. BEND is not liable for data loss or hardware failure outside of managed platforms we are contracted to maintain.
We implement robust backup strategies and detailed recovery plans tailored to your specific needs, ensuring that your data is secure and can be easily restored in the event of an unexpected incident. Our advanced solutions include automated backups, secure cloud storage, and regular data integrity checks. Our backup and recovery services are designed to support business continuity, subject to the limits of the service agreement.
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